We usually dispatch orders within 5 working days (and often faster). So, depending on where you're ordering from, you'll usually receive your order anywhere from 1 week (AU) to 3 weeks (overseas).

We ship from Australia and all shipped orders come with a tracking link. If you're in Australia your order should take around 2 weeks to arrive once shipped. If you're an international customer, shipping will take 2-4 weeks to get to you, depending on where you are.

Check out our shipping rates below. All prices are in good old Australian dollars (AUD):

Australia

$4.99 for small, light products that fit in envelopes (mask tamers, stickers).

$9.99 for standard products like tees and hoodies (up to 0.5kg).

$12.99 for bigger orders like multiple tees, hoodies etc (over 0.5kg)

New Zealand

$20.00 for orders up to 0.5kg

$30.00 for orders above 0.5kg

Europe & USA

$20.00 for orders up to 0.5kg

$30.00 for orders between 0.5kg - 1.0kg

$50.00 for orders over 1.0kg

Everywhere else (most places)

$30.00 for orders upto 1.0kg

$50.00 for orders over 1.0kg

We currently do not ship to Canada as Australia Post has suspended air services to Canada due to issues relating to the Covid-19 pandemic.

We do indeed. We cover most destinations.

You can see prices under the FAQ above this one. If you have any questions, please drop us a message at teampwyl@gmail.com. 

Our tees and hoodies fit fairly true to size, with our faded blue whale shark tee being a little longer. These are comfortable shirts with a message. If you're looking for some slim, fitted t-shirts get yourself over to Zara.

Our beanies fit a little snug. So if you have a fairly hefty melon, these might be a little small.

Check out each product's size guide for more.

Classic. It happens to the best of us. Shoot us an email at teampwyl@gmail.com and we’ll see what we can do. 

Our orders shipped within Australia are packaged in Compost-A-Pak® Postal Satchels and are not only 100% completely plastic free but also Australian certified compostable. 

We accept: PayPal, VISA, Mastercard, Apple Pay and Google Pay.

Sometimes the odd IOU if we're feeling generous.

If you receive any products that you find to be faulty, or are not totally satisfied with, we will be more than happy to offer an exchange or a refund (it's likely Tom's fault).

Please contact us on the back of your order confirmation or via email at teampwyl@gmail.com so we can discuss the issue further and process your refund.

At PWYL we are striving to drive marine conservation in two primary ways: 1) increasing awareness and 2) funding conservation activities.

Increasing awareness: One of the most powerful ways to help to gain support to tackle an issue is to increase public awareness of its existence in the first place. Every time you wear your t-shirt or hoodie you are spreading a message of both your love for marine wildlife and the need to conserve and protect it.

Funding conservation activities: We use several approaches to support conservation such as partnering with NGOs (such as Mareco) and key projects (such as #NetsOutNow) to provide funding from our clothing sales, and donating to local NGOs where we run our Experiences (such as Fuvahmulah Marine Foundation).

Wear your gear wherever you can, whenever you can: showing people where you stand and sparking conversation is a great way to raise awareness and spread love for marine ecosystems and wildlife. 

Book onto an Experience: joining us on one of our wild and educational Experiences is a great way to build your knowledge, fund local conservation and meet like-minded wildlife protectors.

Talk to people: the best way for us to change things is for us to discuss our perspectives openly and let people hear and share each other’s point of you. You’d be amazed how much people appreciate being heard and being spoken to like a fellow human. If we spend the time calmly explaining why we care, you’ll see people start to care too. Head to our Instagram for more ideas how to tackle these topics.