Frequently Asked Questions
Protect What You Love
Wear your gear wherever you can, whenever you can: showing people where you stand and sparking conversation is a great way to raise awareness and spread love for marine ecosystems and wildlife.
Talk to people: the best way for us to change things is for us to discuss our perspectives openly and let people hear and share each other’s point of you. You’d be amazed how much people appreciate being heard and being spoken to like a fellow human. If we spend the time calmly explaining why we care, you’ll see people start to care too. Head to our Instagram for more ideas how to tackle these topics.
First and foremost we are an awareness brand.
We were founded with the aim of bringing people that care about sharks and marine species together under a shared mission: protecting what we love. And we're doing it, little by little people like you are joining the community to speak up and be heard.
But we're evolving. We are challenging ourselves to do more. To make more of a direct impact to the protection and conservation of marine species and habitats. We're going to be using our resources and a brand and organisation to support conservation projects and maybe...just maybe...start some of our own.
Watch this space.
Our tees and hoodies fit fairly true to size. If you're looking for some slim, fitted t-shirts get yourself over to Zara. These are comfortable shirts with a message.
Our beanies fit a little snug. So if you have a fairly hefty melon, these might be a little small.
Check out our size guide for more.
Shipping & Packaging
Classic. It happens to the best of us! Shoot us an email at email@example.com ASAP and we’ll see what we can do.
We fulfil orders fairly quickly so move those thumbs.
We fulfil orders very quickly so shipping times largely depend on where you're ordering from.
We ship from Australia only at the moment. If you're in Australia your order should take around 2 weeks to arrive. If you're an international customer, shipping should take 2-3 weeks to get to you. Sometimes a little more given the current pandemic!
Check out our shipping rates below. All prices are in good old Australian dollars (AUD):
Our standard domestic rate is: $9.99
Shipping is free for orders over $149.00
$15.00 for orders up to 0.5kg
$25.00 for orders above 0.5kg
Europe, USA, South Africa
$18.00 for orders up to 0.5kg
$25.00 for orders between 0.5kg - 1.0kg
$40.00 for orders over 1.0kg
$28.00 for orders between 0.5kg - 1.0kg
$40.00 for orders over 1.0kg
We currently do not ship to Canada as Australia Post has suspended air services to Canada due to issues relating to the Covid-19 pandemic.
We do indeed. We cover most destinations. You can see prices under out shipping rates FAQ. If you have any questions, please drop us a message at firstname.lastname@example.org.
Our orders shipped within Australia are packaged in Compost-A-Pak® Postal Satchels and are not only 100% completely plastic free but also Australian certified compostable.
Payments & Returns
We accept: VISA, Mastercard, PayPal, Apple Pay and Google Pay
If you receive any products that you find to be faulty, we will be more than happy to offer a 100% refund.
Please contact us via email at email@example.com so we can discuss the issue further and process your refund.